Data Deletion Request

Delete your Mowa data

This page explains how users can request deletion of their account and associated data from Mowa.

How to delete your data in the app

  1. Open the Mowa app.
  2. Go to Profile.
  3. Tap Delete account.
  4. Confirm the deletion request.

How to request deletion outside the app

You can also contact the developer directly at intricatelabs.dev@gmail.com and request that your account and data be deleted. Please send this request from the email address associated with your Mowa account so we can verify the request.

What gets deleted

  • Your account and authentication credentials
  • Onboarding responses and profile information
  • Task and weekly plan history
  • Chat conversation history
  • Push notification token

What may be retained

  • Records required for legal, security, or abuse-prevention purposes
  • Log data already stored in backup systems for a limited period, which is purged on its normal retention schedule
  • Device-related data already collected by our ad partner (Unity Technologies), retained and deleted according to their own policy, see the Privacy Policy's Third-Party Services section for details

Processing time

Deletion requests are processed as soon as possible, typically within 30 days. Some records may take a short additional time to fully remove from backup systems.

Contact

For deletion-related questions, contact: intricatelabs.dev@gmail.com