Data Deletion Request
Delete your Mowa data
This page explains how users can request deletion of their account and associated data
from Mowa.
How to delete your data in the app
- Open the Mowa app.
- Go to Profile.
- Tap Delete My Account.
- Confirm the deletion request.
How to request deletion outside the app
You can also contact the developer directly at
intricatelabs.dev@gmail.com
and request that your account and data be deleted. Please send this request from the
email address associated with your Mowa account so we can verify the request.
What gets deleted
- Your account and authentication credentials
- Onboarding responses and profile information
- Task and weekly plan history
- Chat conversation history
- Push notification token
What may be retained
- Records required for legal, security, or abuse-prevention purposes
- Log data already stored in backup systems for a limited period, which is purged on its normal retention schedule
- Device-related data already collected by our ad partner (Unity Technologies), retained and deleted according to their own policy, see the Privacy Policy's Third-Party Services section for details
Processing time
Deletion requests are processed as soon as possible, typically within 30 days. Some
records may take a short additional time to fully remove from backup systems.
Contact
For deletion-related questions, contact:
intricatelabs.dev@gmail.com